Secure Microsoft Business Email
Give your employees secure, reliable access to professional business email, calendars and contacts with Microsoft Exchange Online. PC Docs provides planning, migration, configuration, security and ongoing Hosted Exchange support for businesses throughout the UK.
Email is essential to customer communication and everyday business operations. Consumer-grade mailboxes or poorly configured business email can create problems with security, deliverability, continuity and administration as an organisation grows.
PC Docs provides Hosted Exchange Email through Microsoft Exchange Online, available as a standalone service or as part of Microsoft 365. We can plan and complete your migration, configure your domain and mailboxes, strengthen account security and provide ongoing support for users and administrators.
Whether you are moving from an on-premises Exchange server, another Microsoft 365 provider, Google Workspace or traditional IMAP email, we can create a controlled migration plan designed to minimise disruption.
Hosted Exchange | A general term for Microsoft Exchange email hosted away from a company’s premises. |
Exchange Online | Microsoft’s current cloud-hosted Exchange email service. |
Outlook | The application used to access and manage email, calendars and contacts. |
Microsoft 365 | A wider suite that can include Exchange Online, Teams, OneDrive, SharePoint and Microsoft Office applications. |
PC Docs can help you decide whether standalone Exchange Online or a broader Microsoft 365 plan offers the right combination of email, collaboration, applications and security for your business.
Configure your Microsoft 365 tenant, verified business domain, user mailboxes, shared addresses, distribution groups and essential organisation-wide settings. PC Docs ensures Exchange Online is correctly structured from the outset, with suitable licences, mailbox permissions, mail-flow rules and DNS records aligned with your operational and security requirements.
Plan and migrate email, calendars, contacts, shared mailboxes and relevant permissions from your existing platform. PC Docs manages preparation, mailbox mapping, DNS changes, cutover, validation and post-migration support to minimise disruption and reduce the risk of missing data.
Protect business email by configuring multi-factor authentication, administrator access, anti-spam and anti-malware policies, mailbox permissions and appropriate access controls. PC Docs can also review SPF, DKIM and DMARC email authentication to help protect your domain against spoofing and improve legitimate email deliverability.
Configure shared mailboxes, calendars, contacts, distribution groups and delegated access to help employees communicate and work more efficiently. PC Docs can establish appropriate permissions for teams and departments, allowing authorised users to manage shared email addresses, coordinate appointments and access important business information without unnecessary account sharing.
Help employees securely access and synchronise business email, calendars and contacts through supported versions of Outlook, web browsers, smartphones and tablets. PC Docs can configure user profiles, troubleshoot connection or synchronisation problems and apply appropriate access policies so employees can work effectively across office, remote and mobile environments.
Manage users, mailboxes, licences, permissions and routine account changes as your organisation develops. PC Docs also investigates mail-flow, access, authentication, Outlook and deliverability problems, providing knowledgeable ongoing support to users and administrators while helping keep your Exchange Online environment secure, organised and aligned with changing business requirements.
Planning, technical setup, cutover and user support are coordinated as one project.
Exchange is configured in context with identities, Teams, SharePoint and the wider platform.
Account protection and mail controls are considered during setup rather than added later.
Users and administrators have a knowledgeable team to call when they need help.
PC Docs can compare standalone Exchange Online with broader Microsoft 365 plans.
Onboarding
Review the current email platform, mailbox sizes, domains, users and dependencies.
Select licences and define migration, security, retention and cutover requirements.
Configure the Microsoft environment and complete prerequisite checks.
Move data and switch mail flow in a controlled process.
Assist users, verify delivery and manage the ongoing service.
Talk to PC Docs about your current email platform, recurring problems and future requirements. We will recommend the right Microsoft email service and a practical route to migrate.
FAQ
At PC Docs, our specialists are here to provide technical support that seamlessly integrates with your business and makes sense for your team.
Talk to PC Docs about your current email platform, recurring problems and future requirements. We will recommend the right Microsoft email service and a practical route to migrate.
Hosted Exchange generally refers to Microsoft Exchange email delivered from a provider’s cloud rather than an email server at your premises. Microsoft’s cloud service is Exchange Online.
Exchange Online provides business email, calendars and related services. Microsoft 365 plans may combine Exchange Online with applications and services such as Teams, OneDrive, SharePoint and desktop Office apps.
Yes. The approach depends on the current platform, mailbox volumes, domains, identities and required coexistence. A discovery and test process should precede cutover.
Microsoft provides security and compliance capabilities, but licences and configuration matter. Strong authentication, safe administration, user awareness and appropriate mail controls remain essential.
Yes, using supported Microsoft apps, mobile clients or a web browser, subject to your organisation’s device and access policies.
A well-planned migration aims to minimise interruption and prevent data loss. Timing, DNS changes, backups, validation and user communication should all be included in the plan.
Exchange Online is Microsoft’s cloud-hosted Exchange service. “Hosted Exchange” is a broader term for Exchange email hosted by an external provider rather than on a server at your premises. PC Docs uses the term Hosted Exchange Email while clearly identifying Exchange Online as the underlying Microsoft service.
Yes. PC Docs can assess migrations from Google Workspace, traditional IMAP hosting, another Microsoft 365 tenant or an on-premises Exchange server. The migration plan will depend on mailbox volumes, calendars, contacts, domains, permissions and any period of coexistence required.
Exchange Online includes retention and recovery features, but these are not necessarily a complete replacement for an independent Microsoft 365 backup service. PC Docs can review your recovery requirements and recommend suitable retention or backup arrangements based on your risks and compliance needs.
Yes. PC Docs can review and configure the DNS records used to authenticate email, including SPF, DKIM and DMARC. Correct configuration helps receiving mail systems verify legitimate messages and reduces the risk of criminals sending email that appears to come from your domain.
The timescale depends on the number and size of mailboxes, the existing platform, internet connectivity, domain configuration and whether coexistence is required. PC Docs assesses these factors before preparing a migration and cutover plan.