Cloud Strategy, Migration and Management
Managed Cloud Services for UK Businesses
Modernise the way your business works with secure, scalable cloud services designed around your users, applications and operational requirements. PC Docs provides cloud assessment, migration, configuration and ongoing management for businesses throughout the UK.
Bring Your Business Systems Together in the Cloud
Cloud services can give employees secure access to business systems, applications, files and communications from different locations and approved devices. They can also provide more flexible infrastructure, clearer continuity options and an alternative to maintaining every system at your premises.
However, moving to the cloud should not be treated as a single product or an automatic replacement for every existing system. PC Docs assesses your users, workloads, software, connectivity, security, recovery requirements and budget before recommending the most appropriate combination of cloud and on-premises services.
From cloud desktops and servers to hosted communications, backup and Microsoft cloud platforms, PC Docs can coordinate the complete process and provide ongoing support after implementation.
Our Services
Managed Cloud Services from PC Docs
Cloud Strategy and Readiness
Cloud Server Solutions
Microsoft Azure Services
Use Microsoft Azure to host suitable servers, applications, data and supporting infrastructure. PC Docs provides Azure assessment, architecture, migration, security configuration, cost reviews and ongoing management based on the organisation’s workloads and operational requirements.
Cloud Desktop Solutions
Give authorised employees remote access to familiar business desktops and applications through a managed virtual environment. PC Docs can plan, configure and support cloud desktop solutions for remote, hybrid and multi-location teams, subject to application, licensing and connectivity requirements.
Cloud Communications
Support flexible working with hosted business communication services, including compatible cloud telephone and collaboration solutions. PC Docs can help select, configure and support services based on user numbers, calling requirements, existing connectivity and required integrations.
Cloud Backup and Business Continuity
Protect cloud and business data with separately planned backup and recovery arrangements. PC Docs can help define recovery requirements, configure compatible backup services and develop restoration processes for accidental deletion, corruption, ransomware and other disruptive incidents.
Managed Cloud Support
Keep agreed cloud services monitored, maintained and aligned with changing business requirements. Support can include access management, security configuration, updates, backup checks, incident investigation, licence reviews, performance monitoring and recommendations for improving reliability or controlling costs.
Secure Cloud Services Require Active Management
Cloud platforms provide extensive security, availability and management capabilities, but these features still need to be selected, configured and monitored correctly. Moving a system to the cloud does not automatically protect it against weak accounts, excessive permissions, accidental deletion, unsuitable configuration or every form of cyberattack.
PC Docs considers identity, multi-factor authentication, administrator access, device security, network controls, software updates, backup and monitoring as part of the proposed solution. The precise controls will depend on the platform, service model, data and risks involved.
Cloud providers and customers operate under a shared-responsibility model. The provider protects agreed elements of the underlying service, while the customer remains responsible for its data, identities and the cloud components it controls.
Business Cloud Services Process
How PC Docs Delivers Managed Cloud Services
1. Assess
Review current systems, users, workloads, dependencies, connectivity, security requirements and business objectives.
2. Design
Recommend appropriate cloud platforms, services, licences, access controls, backup and migration arrangements.
3. Test
Validate application compatibility, user access, performance, integrations and recovery processes before full deployment.
4. Migrate
Move agreed services and data in controlled stages, with communication, validation and rollback arrangements.
5. Manage
Support, monitor and review the agreed cloud environment as users, workloads and business requirements change.
FAQ
Looking for Added-value Cloud Services?
At PC Docs, our Cloud Server experts are ready to tailor a business grade telecoms package just for you. Find out how we can save your business money, and streamline your communications.
What managed cloud services does PC Docs provide?
PC Docs provides cloud assessment and strategy, cloud server solutions, Microsoft Azure services, cloud desktops, hosted communications, backup and disaster recovery, migration and ongoing managed cloud support. The recommended combination is based on the organisation’s users, applications, security, connectivity, recovery requirements and budget.
What are managed cloud services?
Managed cloud services combine cloud-based technology with ongoing technical administration and support. Rather than leaving the business to configure and maintain every service internally, a managed provider can assist with migration, access, security, monitoring, backup, updates, troubleshooting and optimisation according to the agreed support arrangement.
Which cloud solution is right for my business?
The right solution depends on what the business needs to achieve. PC Docs assesses existing applications, data, user locations, technical dependencies, connectivity, security, continuity requirements and costs before recommending public cloud, private cloud, hybrid infrastructure or another appropriate service.
Can PC Docs migrate our existing systems to the cloud?
Yes. PC Docs can assess compatible applications, servers, files and other business systems before developing a controlled migration plan. The process may include compatibility testing, data transfer, user preparation, staged migration, cutover, validation and rollback arrangements to reduce operational disruption.
Are cloud services secure?
Cloud platforms provide strong security capabilities, but security depends on how the service is selected, configured and managed. Identity protection, multi-factor authentication, permissions, endpoint security, updates, monitoring and backup should be considered as part of the overall design. Moving to the cloud does not remove the customer’s security responsibilities.
Do cloud services include backup?
Not automatically. Availability, synchronisation, version history and backup are different forms of protection. Important cloud systems and data should have backup and recovery arrangements designed around the organisation’s acceptable data loss and recovery times.
Can cloud services support remote and hybrid employees?
Yes. Suitable cloud services can give authorised employees access to business applications, desktops, files and communications from different locations and approved devices. The design should also consider identity, device security, connectivity, permissions and the performance requirements of the applications being used.
What are the benefits of a cloud VoIP telephone system?
A suitable hosted VoIP system can allow employees to use business telephone services from different locations, add or remove users more easily and access features such as call routing, voicemail and compatible desktop or mobile applications. The benefits and costs depend on the selected service, internet connection, user numbers and calling requirements.
How much do managed cloud services cost?
Costs depend on the services selected, number of users, computing and storage requirements, licences, data transfer, backup, security and level of ongoing management. PC Docs assesses these requirements and provides a tailored proposal rather than recommending a standard package that may include unnecessary capacity or features.
Can PC Docs manage cloud services set up by another provider?
PC Docs can assess and support compatible existing cloud environments, including services originally configured by another provider or an internal IT team. The initial review will examine access, licensing, architecture, security, backup, documentation, performance and current costs before an appropriate support arrangement is recommended.
Can you work alongside our internal IT team?
Yes. PC Docs can supplement an internal IT team with cloud planning, migration, specialist configuration or ongoing management of agreed systems. Responsibilities, access permissions, escalation routes and documentation should be clearly defined so that both teams understand their respective roles.
Does PC Docs provide cloud support throughout the UK?
Yes. PC Docs provides remote cloud consultancy, migration and managed support to businesses throughout the UK. Any on-site requirements can be discussed and confirmed according to the location and scope of the project.
Discuss Your Cloud Requirements
Whether you are considering cloud infrastructure, virtual desktops, hosted communications or a wider migration project, PC Docs can assess your existing systems and recommend a practical way forward.
Book a consultation to discuss which cloud services could support your employees, operations and business continuity requirements.
Benefits of Professionally Managed Cloud Services
- Support remote, hybrid and multi-location employees
- Scale suitable services as requirements change
- Reduce dependence on equipment at one premises
- Centralise access to agreed systems and data
- Improve backup and recovery planning
- Replace some capital purchases with predictable subscriptions
- Gain ongoing technical management and support
- Integrate compatible cloud productivity and communication tools
Why use PC Docs?
Business-first Recommendations
Recommendations begin with the organisation’s users, workloads, risks and objectives rather than assuming every system should be moved to the cloud.
End-to-end Cloud Support
Assessment, design, migration, configuration, employee guidance and ongoing management can be coordinated through one experienced provider.
Security and Continuity
Identity, access, backup, recovery and ongoing management are considered alongside functionality and performance.
Clear, Practical Advice
Decision-makers receive understandable explanations of available options, limitations, costs and responsibilities without unnecessary technical jargon.
UK-wide Delivery
PC Docs provides remote cloud consultancy, implementation and managed support to businesses throughout the UK.